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Service and Support

Contact Service Directly on: service@pulsehealthcarekenya.com

Provision of comprehensive maintenance is an integral component. Maintenance includes all actions necessary for retaining a system or product in, or restoring it to, serviceable condition. Pulse Healthcare provides installation, user training & after sales support for all the equipment it installs. All equipment have a standard one year warranty & customers are at a liberty of entering a service contract to provide them with peace of mind regarding their equipment.


The Services Include:

  • Pre Installation Consultation and Site Survey.
  • Installation.
  • User/Application and Technical Training by Factory Trained Engineers.
  • Warranty, Post warranty Maintenance and Corrective Service.
  • Provision and Stocking of a wide range of OEM Spare Parts.
  • Equipment Tracking.

  • Equipment Tracking

    Pulse Healthcare has a proprietary database that allows monitoring all supported equipment. Equipment is monitored in terms of preventive maintenance schedules, modifications, corrective maintenance performed and obsolescence status

     

    Punch Line

    How do we answer the changing needs of complex healthcare environments? We listen, understand, then deliver……..Remember there is only one Pulse, a heartbeat away.

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